What Information We Hold and Why
We collect the details you provide when creating your account — your name, contact number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit and withdrawal generates a transaction record tied to your account wallet; we keep this to verify
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payment history and resolve any disputes you raise. We also log device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised entry. Cookies record your session preferences so you do not have to
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re-enter settings each visit; you can manage cookie behaviour through your browser at any time. We do not sell, rent, or trade your personal data to third parties for marketing. Where we share data — for example, with payment processors handling your Nagad or Rocket transaction
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— it is strictly for completing that transaction. Retention periods vary by data type: transaction records are held for as long as regulatory obligations require in the regions where we operate. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.