Reference

How cgt55 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits through bKash, Nagad, or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access and correctNo data sold to third parties
cgt55 How cgt55 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We use SSL encryption on every page and at every step where data moves — account creation, wallet linking, and payment confirmation. Your bKash, Nagad, or Rocket number is stored in encrypted form and is never displayed in plain text in our systems. We review access controls on account data regularly so that only the teams who need it for payment processing or dispute resolution can reach it.

Encryption in Transit

SSL encryption covers all data you send us — from account creation through to payment confirmation via bKash, Nagad, or Rocket. Nothing moves in plain text.

Cookie Management

Cookies on cgt55 store session and preference data only. You can clear or block them via your mobile or desktop browser settings at any point without losing your account.

Account Access Logs

We log every login — device, time, and IP — so you can spot anything unusual. If an access event looks wrong, contact support and we will investigate promptly.

Data Retention Policy

We hold your data for as long as it is needed for account operation or as required by obligations in the regions where we are permitted to operate. You may request deletion once your account is closed.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or remove data we hold about you, our support team handles privacy requests directly. Send your request through live chat or email and we will confirm receipt and respond within the timeframe set out below. For payment-related data queries — such as a bKash or Nagad transaction record — include your account ID and the approximate date of the transaction so we can locate it quickly.

Team online

Live Chat

Open the chat widget from any page on cgt55 and ask for a privacy or data request. Our team will log it and follow up on the same thread.

Email Support

Send your data access or correction request by email. Include your registered mobile number and the nature of your request for the fastest response.

Account Settings

Some personal details — display name, contact number, preferred wallet — can be updated directly inside your account settings without contacting support.

Questions About Your Data and This Policy

Below are the questions we get most often about how cgt55 handles personal data, account records, and your rights as someone with an account on our platform. If your question is not answered here, use live chat or email to reach us directly.

We collect your name, mobile number, and the payment method you register — bKash, Nagad, or Rocket. We also hold transaction records and login logs tied to your account.

We share data only with payment processors — such as the provider handling your bKash or Nagad transaction — strictly to complete that payment. We do not sell your data for marketing.

Send a request via live chat or email with your account ID. We will confirm receipt and provide or correct the relevant data within a reasonable timeframe for the region you are in.

Yes. Once your account is closed, you may request deletion of personal data we are not required to retain under applicable obligations. Contact support and state your request clearly.

Transaction records — including Rocket, Nagad, and bKash payment history — are retained for as long as required by the obligations that apply in the regions where we operate.

Session cookies are used to keep you logged in and save your preferences. You can clear or block them through your browser settings. Blocking them may affect some account features.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.